Q. Do you ship overseas?
A. Yes. Plum ships its products worldwide. Please contact Plum for details.
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Q. Are Plum's Products sold through catalogs?
A. Yes.  Plum's products are available through a few fine catalogs in the United States and overseas:
  United States:
  • Sammons/Patterson Medical      P:  1-800-323-5547       F:  1-800-547-4333 
  • Sportime/School Specialty         P:  1-800-850-8602        F:  1-800-845-1535 
  • TherAdapt Products                   P:  1-800-261-4919        F:  1-866-892-2478
  • FlagHouse                                P:  1-800-793-7900        F:  1-800-793-7922 
  • AliMed                                      P:  1-800-225-2610        F:  1-800-437-2966

Canada:

  • Sammons Preston Rolyan Canada  P: 800-665-9200   F: (44) 01623 755585 

  Europe:
  • Homecraft/Ability One     P: (44) 01623 757555   F: (44) 01623 755585  
  Japan:
  • Best Aid Corporation       P: +81-(0)45-477-2885   F:  +81-(0)45-477-2886      Email:  info@bestaid.co.jp

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Q. Is Plum's Falls SafetyWear available through durable medical equipment dealers?
A. Yes. We have dealers nationwide.  Contact Plum for details in your area.
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Q. Can Plum design special custom orders?
A. Absolutely. Contact Plum for individual requests.
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Q. How are Plum's products so effective in helping prevent injury when they're so lightweight, attractive and comfortable?
A. Plum undertakes intensive research and testing to find the optimal core materials engineered specifically for energy-absorption. Many protective helmets, particularly those used within the medical, aging and special populations, are made with materials for which shock-absorption is only an ancillary function or secondary purpose. To compensate, manufacturers must make the headgear bulky and heavy, which can sometimes be dangerous due to its weight, heat and unsteady, lopsided fit. Plum Enterprises' research and dedication to the individual's safety and comfort have forced a re-assessment of protective headgear in terms of safety, effectiveness, comfort and the wearer's dignity.
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Q. Are you really able to ship an order within just a day or two?
A. Plum stocks its Falls Safety™ products for the safety, convenience and peace of mind of our customers.  However, it is still best to allow a minimum of one week for unexpected delays. (Back to question list)


Q. Are quantity discounts available, even if a customer mixes and matches items?
A. Absolutely. Contact Plum for details.
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Q.  Are Plum's Falls SafetyWear products available through Group Purchasing Organizations such as Premier?         A. Yes. All of Plum's products are available through Sammons'/Patterson Medical's Premier contract and their Children's Health Care Association (CHCA)  Agreement for children's hospitals. (Back to question list)


Q. How do I measure for a ProtectaCap® or ProtectaCap+Plus®?
A. A simple head circumference is all that is needed. Take a snug, yet comfortable measurement around the head in inches at eyebrow level.
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Q. What if the measurement for ProtectaCap®, ProtectaCap+Plus®, or ProtectaHip® falls between two sizes?
A. Plum's unique Falls SafetyWear™ expands and conforms to each individual for a safe, snug custom fit. Therefore, it is often best to choose the smaller of the two sizes. If unsure, feel free to contact Plum for assistance to determine the best fit.
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How can I contact Plum Enterprises?
A. You can contact Plum Enterprises by calling 1.800.321.PLUM (7586) or by filling out our web form here.
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