Q. Do you ship overseas?
A. Yes. Plum ships its products worldwide almost daily! Please contact Plum  info@PlumEnt.com or 610-783-7377 for details.
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Q. Are Plum's Products sold through catalogs?
A. Yes.  Plum's products are available through a few fine catalogs in the United States and overseas:
  United States:
  • AliMed                                      P:  1-800-225-2610        F:  1-800-437-2966
  • Sammons/Patterson Medical      P:  1-800-323-5547       F:  1-800-547-4333 
  • Sportime/School Specialty         P:  1-800-850-8602        F:  1-800-845-1535 
  • TherAdapt Products                   P:  1-800-261-4919        F:  1-866-892-2478
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Q. Is Plum's Falls SafetyWear available through durable medical equipment dealers?
A. Yes. We have dealers nationwide.  Contact Plum for details in your area.
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Q. Can Plum design special custom orders?
A. Absolutely. Contact Plum for individual requests.
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Q. How are Plum's products so effective in helping prevent injury when they're so lightweight, attractive and comfortable?
A. Plum undertakes intensive research and testing to engineer its products with the optimal core materials proven superior for superior energy-absorption by ASTM standards. 
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Q. Are you really able to ship an order within just a day or two?
A. Plum stocks its Falls Safety™ products for the safety, convenience and peace of mind of our customers.  However, it is still best to allow a minimum of two weeks for unexpected delays. (Back to question list)


Q. Are quantity discounts available, even if a customer mixes and matches sizes and items?
A. Absolutely. Contact Plum for details.
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Q.  Are Plum's Falls SafetyWear products available through Group Purchasing Organizations?
 A. Yes. All of Plum's products are available through Bed-Check and their Owens & Minor contract.
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Q. How do I measure for a ProtectaCap® , ProtectaCap+Plus®, ProtectaHip® & ProtectaHip+Plus® ?
A. For ProtectaCap® & ProtectaCap+Plus®: a  simple head circumference is all that is needed. Take a snug, yet comfortable measurement at eyebrow level around the head in inches .   For ProtectaHip® & ProtectaHip+Plus®, take waist and hip measurements.  (Back to question list)


Q. What if the measurement for ProtectaCap®, ProtectaCap+Plus®, or ProtectaHip® falls between two sizes?
A. Plum's unique Falls SafetyWear™ expands and conforms to each individual for a safe, snug custom fit. Therefore, it is often best to choose the smaller of the two sizes. If unsure, feel free to contact Plum for assistance to determine the best fit.
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How can I contact Plum Enterprises?
A. You can contact Plum Enterprises by calling 610-783-7377 direct or 1.800.321.PLUM (7586) or email info@PlumEnt.com or kindly complete a web information request form or by filling out our web form here.
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